Each Microsoft Office Specialist certification has a set of Skill Standards, which are organized into broader skill sets. To prepare for an Office Specialist exam, you should confirm that you can meet its respective standards. This course will prepare you for the Microsoft Office Specialist exam for Microsoft Office Outlook 2003 at the Core level because it covers all the Skill Standards associated with that examination.
The following table lists the Skill Standards for the Microsoft Office Specialist Core Exam for Microsoft Office Outlook 2003, alongside the course lessons and topics in which each of those Skill Standards is addressed.
Office Specialist Skill Standard | Description | Lesson | Topic |
|---|---|---|---|
OL03S.1 | Messaging | ||
OL03S.1.1 | Originate and respond to e-mail and instant messages | Working with Outlook | Creating New Messages |
Responding to Messages | |||
OL03S.1.2 | Attach files to items | Working with Outlook | Attaching Files to Messages |
Creating and Organizing a List of Contacts | Sending and Receiving Contact Information | ||
OL03S.1.3 | Create and modify a personal signature for messages | Managing E-Mail Messages | Adding Signatures to Messages |
OL03S.1.4 | Modify e-mail message settings and delivery options | Managing E-Mail Messages | Formatting Messages |
Changing Message Settings and Delivery Options | |||
Flagging Messages for Follow-Up | |||
OL03S.1.5 | Create and edit contacts | Working with Outlook | Using Address Books |
Creating and Organizing a List of Contacts | Creating and Updating Contact Information | ||
OL03S.1.6 | Accept, decline, and delegate tasks | Keeping Track of Information | Accepting, Declining, and Delegating Tasks |
OL03S.2 | Scheduling | ||
OL03S.2.1 | Create and modify appointments, meetings, and events | Managing Your Calendar | Scheduling Appointments and Events |
Scheduling and Managing Meetings | Scheduling Meetings | ||
OL03S.2.2 | Update, cancel, and respond to meeting requests | Scheduling and Managing Meetings | Responding to Meeting Requests |
Updating and Canceling Meetings | |||
OL03S.2.3 | Customize Calendar settings | Managing Your Calendar | Looking at Calendars in Different Ways |
Defining Your Available Time | |||
OL03S.2.4 | Create, modify, and assign tasks | Keeping Track of Information | Creating and Updating Tasks |
Accepting, Declining, and Delegating Tasks | |||
Managing Tasks Assigned to You | |||
OL03S.3 | Organizing | ||
OL03S.3.1 | Create and modify distribution lists | Working with Outlook | Using Address Books |
OL03S.3.2 | Link contacts to other items | Creating and Organizing a List of Contacts | Tracking Dealings with Contacts |
OL03S.3.3 | Create and modify notes | Keeping Track of Information | Creating, Updating, and Sharing Notes |
OL03S.3.4 | Organize items | Managing E-Mail Messages | Customizing How You View Messages |
Managing Messages with Color | |||
Finding and Organizing E-Mail Messages | Filtering Messages | ||
Managing Messages through Rules | |||
Creating and Organizing a List of Contacts | Organizing Contact Information | ||
Keeping Track of Information | Organizing Tasks | ||
Organizing Notes | |||
OL03S.3.5 | Organize items using folders | Finding and Organizing E-Mail Messages | Using Search Folders |
Organizing Messages in Folders | |||
OL03S.3.6 | Search for items | Finding and Organizing E-Mail Messages | Finding and Categorizing Messages |
Using Search Folders | |||
OL03S.3.7 | Save items in different file formats | Finding and Organizing E-Mail Messages | Saving Messages in Other Formats |
OL03S.3.8 | Assign items to categories | Managing Your Calendar | Updating and Organizing Appointments |
OL03S.3.9 | Preview and print items | Working with Outlook | Viewing and Printing Messages |
Creating and Organizing a List of Contacts | Printing Contact Information | ||
Managing Your Calendar | Printing Calendars | ||