Each Microsoft Office Specialist certification has a set of objectives, which is organized into broader skill sets. To prepare for an Office Specialist certification exam, you should confirm that you can meet its respective objectives. This course will prepare you for the Microsoft Office Specialist exam for Microsoft Outlook 2002 at the Core level because it covers all the objectives associated with that examination.
The following table lists the objectives for the Microsoft Office Specialist Core Exam for Microsoft Outlook 2002, alongside the course lessons and topics in which each of those objectives is addressed.
Office Specialist Objective | Description | Lesson | Topic |
|---|---|---|---|
OL2002.1 | Creating and Viewing Messages | ||
OL2002.1.1 | Display and print messages | Working with E-Mail | Reading and Responding to Messages |
Printing Messages | |||
OL2002.1.2 | Compose and send messages to corporate/workgroup and Internet addresses | Working with E-Mail | Creating Messages and Sending Attachments |
Using an Address Book | |||
OL2002.1.3 | Insert signatures and attachments | Working with E-Mail | Creating Messages and Sending Attachments |
Adding Signatures | |||
OL2002.1.4 | Customize views | Managing E-Mail Messages | Customizing How You View Messages |
Customizing and Organizing Messages | Filtering Messages | ||
Managing Junk E-Mail | |||
OL2002.2 | Scheduling | ||
OL2002.2.1 | Add appointments, meetings, and events to the Outlook Calendar | Managing Your Calendar | Scheduling Appointments and Events |
Scheduling and Managing Meetings | Scheduling Meetings | ||
OL2002.2.2 | Apply conditional formats to the Outlook Calendar | Managing Your Calendar | Changing the Way Your Calendar Looks |
OL2002.2.3 | Respond to meeting requests | Scheduling and Managing Meetings | Responding to Meeting Requests |
OL2002.2.4 | Use categories to manage appointments | Managing Your Calendar | Managing and Organizing Appointments |
OL2002.2.5 | Print calendars | Managing Your Calendar | Printing Your Calendar |
OL2002.3 | Managing Messages | ||
OL2002.3.1 | Move messages between folders | Managing E-Mail Messages | Organizing Messages in Folders |
Customizing and Organizing Messages | Using Personal Folders | ||
OL2002.3.2 | Search for messages | Managing E-Mail Messages | Finding Messages |
OL2002.3.3 | Save messages in alternate file formats | Managing E-Mail Messages | Storing and Archiving Messages |
OL2002.3.4 | Use categories to manage messages | Managing E-Mail Messages | Using Categories to Manage Messages |
OL2002.3.5 | Set message options | Managing E-Mail Messages | Storing and Archiving Messages |
Customizing and Organizing Messages | Changing Message Options | ||
OL2002.4 | Creating and Managing Contacts | ||
OL2002.4.1 | Create and edit contacts | Managing Contact Information | Creating and Editing Contact Information |
OL2002.4.2 | Organize and sort contacts | Managing Contact Information | Viewing a List of Contacts |
Organizing Your Contacts | |||
OL2002.4.3 | Link contacts to activities and journal entries | Managing Contact Information | Tracking Dealings with Contacts |
OL2002.5 | Creating and Managing Tasks and Notes | ||
OL2002.5.1 | Create and update tasks | Using Tasks and Notes | Creating New Tasks |
Updating Tasks | |||
OL2002.5.2 | Modify task organization and Task view | Using Tasks and Notes | Organizing Tasks |
OL2002.5.3 | Accept, decline, or delegate tasks | Using Tasks and Notes | Managing Your Tasks |
Assigning Tasks to Others | |||
OL2002.5.4 | Create and modify notes | Using Tasks and Notes | Creating and Modifying Notes |
Organizing and Managing Notes | |||
OL2002.5.5 | Use categories to manage tasks and notes | Using Tasks and Notes | Organizing Tasks |
Organizing and Managing Notes | |||